Shipping & Delivery Policy

Your Wall's About to Get Lucky

Once you hit "Place Order", your aesthetic upgrade begins. We print, pack, and ship your frames with more care than your ex ever showed you. This page explains how your order travels from our lair to your wall of fame.

Processing Time

We're fast — but not instant noodles fast. Each order takes 1–3 business days to process because every frame deserves a little foreplay (quality check, printing, packing, etc). Once your package leaves our warehouse, it’s officially in transit — aka the "long-distance relationship" phase.

Delivery Time

We ship all across India through trusted delivery partners. Here’s the usual timeline:

• Metro Cities: 3–5 business days.
• Non-Metro Cities: 5–8 business days.
• Remote Locations: Depends on whether Google Maps can find you.

You'll get a tracking link once your order ships, so you can stalk it guilt-free.

Shipping Charges

We believe art should hang on your wall — not your wallet.

• Standard Shipping: Free for orders above ₹999.
• Below ₹999: A tiny shipping fee applies (think of it as delivery guy motivation money).

Delayed Shipments

Sometimes life happens — floods, strikes, or courier crushes. If your delivery is delayed, we'll keep you updated. We hate ghosting more than you do.

Order Tracking

You’ll receive a tracking ID via email once your order ships. Use it to see where your frame is — or just pretend you're watching a slow-burn thriller. If tracking shows "Delivered" but you’re still waiting, check with neighbours, guards, or that one cousin who “borrows” things permanently.

Address & Delivery Issues

• Make sure your shipping address is correct before checkout. Once it’s shipped, not even Sherlock can reroute it.
• If the courier couldn’t reach you, your order may be sent back. Don’t worry — we’ll contact you before reshipping.

Final Words

We pack every frame like it's our first crush — safe, secure, and a little dramatic. If anything goes wrong, we'll fix it faster than your internet provider responds to complaints. For any delivery-related emergencies, drop us a line at support@xsnapster.store.